Bicycle Service Centre
Please note our Workshop will be closing at 5pm on Tuesday 17 December 2024 and reopen on 6 January 2025 at 8am.
Regular maintenance is the key to keeping your bike running smoothly ride after ride. Explore the service packages below and stop in or call today to schedule your next tune-up!
At biket, we’re committed to providing you with the absolute best bicycle service in the Hillcrest / Upper Highway area of KwaZulu - Natal.
Our service team has over 20 years in workshop experience, our head mechanic Rowan Johns is here to answer your maintenance and repair questions, and to provide you with the value and expert service that you deserve. From suspension services, Electric bike software updates, wheel builds, full bike services and upgrades we have a wealth of knowledge to assist and get you back out riding.
Get in touch by booking your bike in on the booking form above. Should you be unsure of what you need, click the "i don't know what i need ?" tab and we will assist you once the bike arrives. Please note that all pricing is the labour charge, and excludes all parts.
The scrub down
R995
-Align and adjust brakes
-Tune and adjust shifting
-Torque all fasteners
The deep clean
-Includes all Level One services
-Deep clean drivetrain
-Lateral and vertical wheel true
-Inspect bottom bracket
-Clean and polish bike
The strip down
-Includes all Level One and Level Two services
-Disassemble and deep-clean all parts
-New cables, housing, and bearing systems*
-Advanced wheel true
-Overhaul front and rear suspension**
*Cost of replacement parts not included in package price.
**Pricing may vary for bikes with suspension. Stop in for an estimate.
Service made simple
When it’s time to bring your bike in, here’s what we’ll do.
Listen
When we ask, “How can we help you today?” we mean it. We want to know any concerns you’re having; how far, how often, and where you like to ride; and if you have any big goals or races coming up. That way we can provide exactly what you need to get the most out of your bike.
Inspect
One of our service advisers will put your bike in the stand and run it through our professional inspection process. They’ll describe what they’re doing, what they’re noticing, and address all of your concerns.
Recommend
From there, we'll discuss a holistic solution that addresses the needs of you and your bike. We'll also create an itemized quote to make sure you're comfortable with repair costs before we get to work.
Get to fixin’
Leave your bike with us, and we'll do the rest! You'll receive an email and/or text when your repairs have been completed, and we'll be sure to give you a call if anything pops up along the way. Plus, we know how hard it is to go a day without your bike – much less two weeks – which is why we strive for 24-hour service turnaround.
From 6th January 2025:
We unfortunately will no longer be offering services / workshop jobs on any of the following branded bikes:
Cannondale, Specialized, Orbea, Argon, Santa Cruz & Canyon.
From 5th January 2026:
We will only be offering Services / Workshop jobs to the brands we sell: Trek, Scott, Giant, Avalanche etc.
